vicidial Archives - Gnome IT Solutions

Vicidial mysql repair and optimization Vicidial database often crashed due to various reasons ,which leads to improper dialing, no leads in hopper issues, agent session timeout etc. Thanks to mysqlcheck command which is used to repair and optimize the mysql tables. you may notice below error while logging into admin or agent portal ,which alerts the mysql database has been crashed "Can't connect to local MYSQL server through socket- mysql.sock" Root cause for Vicidial Database Corrupt Below are the root causes of MYSQL database crash or corrupt. 1. Server Over Load2. Server Improper Shutdown3. Server Low Disk Space Impact of Vicidial mysql crash/corrupt 1. Agent-your session has been disab...

Sorry, there are no available sessions The major cause for this error The vicidial based system is using MeetMe conference , These MeetMe Conference Bridge requires a timing resources like Dahdi or Zaptel. if they are not loaded poperly then this error appears. Not updated the New server ip for the vicidial /goautodial database Wrong ip set in DB (even after IP update script executed) MeetMe Conference Sessions are not created or deleted accidently Troubleshoot 1 Dahdi driver. MeetMe Conference dahdi issue make sure the dahdi/zaptel driver is installed properly Run dahdi_cfg -v the above command should give below output (if you are not using any telephony card) DAHDI Version: 2.6Echo Canceller(s): H...

Tag: vicidial

How to repair crashed mysql table in vicidial

Sorry, there are no available sessions error in vicidial goautodial vicibox or Asterisk